Effective date: November 01, 2018

Oh My Doll is fully committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use and disclosure of information that you provide us as you visit our websites, mobile websites and mobile applications (collectively, the “Platform”), as well as the Related Services (the “Services”). To help us fulfill our commitment to you, we have appointed a Privacy Officer who monitors our privacy practices and our Privacy Policy. If you have any questions or concerns about our policies and practices relating to your information and you wish to contact our Privacy Officer, please send us an email to: k.L@ohmydollvr.com

Below is a summary of this Privacy Policy. We ask that you read this Privacy Policy thoroughly before you visit the Platform.

By accessing the Platform and by using any of our Services, you agree to this Privacy Policy and to the terms, conditions, and notices contained by or referenced in this document. Your use of our Platform and Services, as well as any litigation concerning privacy issues are subject to this Privacy Policy and to our Terms and Conditions of Service. Please note that if the present law requires to do so, we will ask for your consent before the collection, the use and the disclosure of your personal information (as defined below).

What kind of information do we collect?

Here is the an overview of the types of information that we directly collect from you, from third parties (after the necessary consent is obtained) or automatically from data on your usage of our Services:

  1. Personal information: It includes all the information on an individual, collected on him/her or in relation to him/her.
  2. Anonymous information: It includes information on an individual that has been entirely excluded of its identifiable characteristics, which means that no one can use it to identify a specific person (for example, anonymous information about your use of the Services).

What information do you ask us to provide?

When you create your profile on our Platform, you’re required to provide personal information necessary to the operation of the Services, including contact information (such as your email address), demographic information (such as city of residence, postal code, age and sexual orientation) To the extent permitted by law, we may supplement this information with your IP address and location when you use the Services.

By the time you set up your profile, you can decide how much personal data you wish to communicate to us. You will be asked to create a pseudonym. You will be able to upload a photograph and to introduce yourself. We invite you to create a pseudonym profile, as you are not required to provide any information that would allow you to directly identify yourself. To remain anonymous, be careful what you choose to reveal – especially if you upload photographs or choose an ID that would easily identify you.

When you make a purchase on our Platform, you will be asked for certain personal data for billing purposes, including your name, address, and selected payment method to process your transaction.

With your permission, we also collect your location information. You can disable this feature with the “Location” settings on your mobile phone.

If you choose to activate a 2-factor authentication for your account, we will ask for your phone number. This phone number will be shared with Nexmo, a third-party service provider. Nexmo is not part of the Service and is subject to separate terms and conditions, including different policies regarding the collection, use and disclosure of your personal information. We have no control over Nexmo. You will have to make your own independent judgment regarding your interaction with them. Please note that if you decide to delete your Oh My Dolls account, we will delete your phone number from our records, but Nexmo will not do so.

If you contact our customer support team, we may ask you for your nickname and your email address to resolve any questions or problems regarding the Services.

Policy regarding cookies

We use cookies, web beacons, third-party analytics and other tracking mechanisms to track your use of our Platform and Services. These tracking systems could automatically collect information such as: your IP address, your domain name, your browser and operating system type, your accessed Internet pages and links, your movement patterns on the Platform, your visit’s duration on our Platform and your use of the Services, your reference URL, as well as the web page that led you to our Platform. We may combine this information with other personal data that we collect from you.

Do-not-track. Currently, our systems does not recognize “Do-not-track” requests from browsers. You can, however, disable some “Do not track” requests as described in this section (for example, disable cookies, unsubscribe from ad networks).

Cookies. Cookies are alphanumeric identifiers that we implant on your computer’s hard drive through your browser, in order to keep a record of your activities. We may implement cookies uniquely in oreder to identify you, process your transactions and requests, track your user activity statistics and information, and display advertisements on both our Platform and third party sites. On the toolbar of most browsers, the “Help” section will tell you how to prevent your computer from accepting new cookies, how to set up notifications from the browser when you receive new cookies, or how to completely disable cookies. If you disable cookies, some features on our Platform may stop working. For more information, visit www.allaboutcookies.org.

Clear GIFs. Clear GIFs (a.k.a. web beacons, web bugs or pixel tags) are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, though, clear GIFs are embedded invisibly on web pages, not stored on your hard drive. We might use web beacons to track the activities of our visitors and app users, to help us manage content, and to compile usage statistics. Our third-party service providers and ourselves may also use HTML-based web beacons sent to our customers to help us track email response rates, to know when our emails are read, and to monitor our emails. You can block these items either with a third-party application, such as Hoster , or, in the case of emails, by modifying your settings to prevent image downloads (if your email supports this feature).

Third Party Analytics. We also use automated apps and devices, such as Google Analytics (to unsubscribe, click here ), and AppsFlyer (to unsubscribe, click here ) for the evaluation of the usage of our Platform and Services. These tools are used to collect information about users and to improve our Services, their performance and the user experience. These analytics providers may implement cookies and other technologies to enforce their services, and combine the information they collect about you on our Platform with other collected information. This Privacy Policy does not cover such third parties’ use of the data.

Google Analytics. The information that cookies provide about your use of the site (including your IP address) will be transmitted and stored by Google on servers located in the United States. Google will shorten your IP address (that is, the last octet of the IP address will be anonymous) within EU Member States or other signatory states of the Space Treaty European economy. Only in exceptional cases will the complete IP address be transmitted to a Google server in the United States and be abbreviated. Google uses this information on behalf of the website operator to evaluate your use of the site, to compile reports on your activities, and to offer other services for website operators related to the website’s activity and to the use of the Internet. Google will not duplicate the IP address your browser sends to Google Analytics with other Google data. You can prevent Analytics by disabling cookies on the browser’s setup screen. You can prevent the storage of cookies by selecting the appropriate settings for your browser. However, we must inform you that in this case, all features of this website will not work.

Third party advertising networks. We may use third parties, such as ad networks, to serve advertisements on our Platform and on the websites of third parties or other media, and to evaluate the success of our advertising campaigns. This allows these third parties and us to send you targeted advertisements that introduce you to products and services that may be of interest to you. Third-party advertising networks, advertisers, sponsors, and / or traffic quantification services may implement cookies, JavaScript, web beacons (including web beacons), Flash LSOs, and other tracking technologies. to quantify the effectiveness of their advertising and to personalize their advertising content for you. These cookies and other third-party technologies are governed by the privacy policy of each third party, and not ours. We may provide these third-party advertisers with information about users (IP address, demographics), but we do not share details such as your name or contact information. You can avoid targeted advertising by certain advertising networks by blocking cookies. However, our Platform may not work if you block or disable all cookies.

The Google Privacy Notice is located at http://www.google.com/analytics/learn/privacy.html.

Third-Party Links. Our Platform and Services may include links to third party websites. For example, when you leave our Platform, you may be directed to a third party website that may collect your IP address and other personal data. This third party may be located outside of the province or jurisdiction of where you reside, including the United States. We do not grant them your personal data. Access and use of such sites, and any personal data collected as part of these features, are not governed by this Privacy Policy, but by the privacy policies of such third party sites. We cannot be held responsible for the practices that these third party websites make of your information and we encourage you to read their privacy policy to understand their use of your personal information.

Other Information Collectors

Except as otherwise expressly described in this Privacy Policy, this document only addresses the use and disclosure of the information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Platform (including links to third party sites) or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers or have third party e-commerce partners, they adhere to their own privacy policies. Since we do not control the privacy policies of any third parties, you should investigate their policies before you disclose your Personal Information to them.

What do we do with the collected information?

Here are the purposes for which we use the collected information, including your personal data:

In addition, we may use this information when it is our legitimate interest to maintain and improve the Platform and its user experience, including:

When you register for a site, we ask your permission to post your profile on other similar websites that we think may be of interest to you. However, we will not share your profile without your consent on another site than the one on which you registered.

We also use anonymous data. For example, we may collect and analyze collective, anonymous and statistical information for the purpose of improving the functioning of the Services and of managing user activity on the Platform.

Do we use your personal data for marketing purposes?

Here are some possibilities:

In order to send you the advertising and communications that correspond to you, we may also use information collected on your use of the Services, whether using cookies or data analysis. as well as market research and personal preferences that you have communicated to us.

If you change your mind, you can always choose to unsubscribe from receiving these marketing communications. To do so, click on the link “Unsubscribe” or by contacting us via: K.L@ohmydollvr.com

How do we communicate the information we collect?

We may disclose personal information in the following circumstances and in one or more of the purposes above:

In certain circumstances, we might also provide anonymous information, for example to third party advertisers.

By providing us with your personal information, you expressly acknowledge that we will share your personal information with third parties as described in this document.


Protecting your personal data is something we take seriously. We protect personal data against loss and theft, as well as unauthorized access, disclosure, copying, use, modification, and use, thus why we have security measures that include physical, administrative and technological measures, corresponding to the sensitivity of your personal data. Employees who have access to your information are trained to fully understand the importance of your privacy.

When we use service providers who may have access to your personal data, we require that they have standards of confidentiality and security comparable to ours. Contracts and other measures with our service providers enable us to ensure the confidentiality and security of your personal data and to prevent it from being used for improper purposes.

Please note that no data security measure can guarantee a 100% security. You should also take steps to protect yourself from unauthorized access to your password, phone number, and computer: for example, close your account after going to a common computer, choose a solid password, protect the secrecy of your nickname and password. We will not be held accountable for any loss, theft, or compromise of passwords, or for any unauthorized activity on your account made through your password, unless the fault is proven to be attributable to us.

How long do we keep the personal data we collect?

We keep your personal data as long as we need it for the purposes for which it was collected, or as permitted by applicable law. After this period, we delete your personal data or make them anonymous, which makes it impossible to identify you.

Access and updates

You are entitled first, to unsubscribe from certain communications, and second, to access, modify, update, cancel or erase certain personal data. You can also exercise your rights of access, rectification, deletion and cancellation by contacting us through the contact form. Finally, you may request to be sent an electronic copy of your personal data we collected, or for it to be sent to another organization.

In cases where we must obtain your consent to process your personal data, you may at any time cancel your consent to our use of your personal data.

Changes to this Privacy Policy

This Privacy Policy is current as of the effective date set out above. We could update it from time to time. Therefore, be sure to check it regularly. In the event that we intend to substantially change any of our practices set forth in this Privacy Policy, including if we intend to use your personal information for purposes not expressly stated herein, we will give you at least thirty (30) days of written notice prior to such change, and will obtain your consent to the extent required by applicable law.

Contact us – Complaints

You have the right to access the personal data we hold about you, and to ask your questions about policies and practices. In addition, you have the right to inquire about our policies and best practices regarding the collection, use and disclosure of personal data, including those relating to the transfer and storage of your information outside your country of residence , and update your personal data.

If you have any questions about the above Terms and Conditions of this Privacy Policy, or if you wish to send us a written complaint about our processing of your personal data, do not hesitate to contact us through the Privacy Policy Contact Form. All other requests must be sent through our Contact Us section .

You can also contact our Data Protection Officer by email at k.L@ohmydollvr.com