Terms and Conditions
Ohmydoll (2360938 Alberta Inc.)
Last Updated: 1/30/2025

Welcome to Ohmydoll.ca,

By using our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

1.1. Legal Entity: This website is owned and operated by 2360938 Alberta Inc.

1.2. Business Operations: We sell high-quality love dolls across Canada through our website Ohmydoll.ca.

1.3. Age Restriction: By purchasing from our website, you confirm that you are at least 18 years old or the legal age of majority in your province.

2. Orders & Payment

2.1. Payment Methods: We accept major credit cards, debit cards, and other secure payment methods listed at checkout.

2.2. Order Confirmation: You will receive an email confirmation once your order has been successfully placed.

2.3. Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.

3. Privacy & Data Protection

3.1. Data Collection: We collect and process customer information in accordance with our Privacy Policy.

3.2. Payment Security: Transactions are securely processed through encrypted payment gateways.

3.3. Third-Party Sharing: We do not sell or share personal data with third parties, except as necessary for order fulfillment (e.g., shipping carriers).

4. Shipping & Delivery

4.1. Discreet Packaging:

To ensure customer privacy, all packages are shipped in plain, unmarked boxes with no indication of the contents.

The sender information will not disclose the nature of the product being shipped.

4.2. Shipping Coverage: We deliver sex dolls across Canada.

4.3. Delivery Timeframe: Orders are typically delivered within 2-7 business days.

4.4. Delivery Delays & Compensation:

  • If delivery exceeds 7 business days, we will refund $50 per additional delayed day starting from the 8th business day.
  • Exceptions: No compensation applies if delays are caused by the delivery carrier’s issues or natural complications (e.g., extreme weather, strikes, or other force majeure events).

4.5. Shipping Costs: Shipping fees, if applicable, will be displayed at checkout before payment.

4.6. Liability for Delivered Packages

  • Customers are advised to track their delivery and ensure someone is available to receive it.
  • Customers are responsible for retrieving their packages from the carrier’s pickup location if a delivery attempt fails, in accordance with the carrier’s policy on redelivery and pickup.
  • Refunds will not be issued for refused or unclaimed packages.

5. Product Use & Liability

5.1. Health & Safety:

  • Customers should follow the care and maintenance instructions provided with the product.
  • We are not responsible for any health issues arising from improper use or lack of maintenance.

6. Returns & Refunds

6.1. Return Policy:

  • Due to the intimate nature of sex dolls, all sales are final.
  • This policy ensures hygiene, safety, and compliance with industry standards.

6.2. Order Cancellations:

  • Orders can only be canceled before shipment is processed.

6.3. Non-Delivery Claims:

  • Customers must report any non-received package within 24 hours of the carrier marking it as ‘Delivered’. To process a claim, customers must provide proof such as tracking details, a written statement confirming non-receipt, and any relevant communication with the carrier regarding the missing package.
  • Failure to report within this time will void any refund or replacement claims.
  • Customers are responsible for contacting the carrier regarding lost or misplaced packages.

7. Contact Information

For any questions or concerns, please contact us at:
Email: order@ohmydoll.ca

By placing an order on Ohmydoll.ca, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.